Professionals At Their Craft!


Bay State Bath ~ Write a Customer Review

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⭐⭐⭐⭐⭐ - 5 Stars

BayState Bath just completed our bathroom 2 days ago. They did nothing short of an amazing job. We are most pleased. The men were efficient, very polite, always smiling, and eager to do their work. They were also very professional. I would not hesitate to hire Bay State Bath for any work in your home. Five stars plus. 

~ Jeanine

⭐⭐⭐⭐⭐ - 5 Stars

It's Best Thing I've Ever Done in the 40 years I've Live in My Home!

Clint & Matt two of the nicest kids, they cleaned up, and were very respectful. It's best thing I've ever done in the 40 years I've live in my home! 

Bay State Bath did an Amazing job - It Looks Beautiful! 

~ Nancy

⭐⭐⭐⭐⭐ - 5 Stars

We are Thrilled with the Outcome

& it was Completed in One Day

The whole experience from visiting the showroom to the installation was superb. The salesman Patrick Coughlin was informative and professional. The plumber Kevin was excellent. The installers were very hardworking and thorough. They did a wonderful job cleaning after the job was completed. The Ladies in the office were efficient and professional. Initially we wanted the shower for safety reasons but the beauty of the shower is an added bonus. We are thrilled with the outcome and it was completed in one day.  Thank you for the epitome of customer service.

~ Jim C

⭐⭐⭐⭐⭐ - 5 Stars

I wanted to thank you and the staff at Bay State Bath for the amazing job they did on our bathroom renovation! 

The removal of the old, ugly tub and replacement with the beautiful walk in shower and shower enclosure makes us both smile each time we take a shower. 

The small space in our bathroom created quite a challenge for the wall system installation. Ron and I were both impressed and amazed at how it all looks. Thanks to the time and attention by your installers everything lines up seamlessly and looks perfect. 

Your entire team is a credit to your company. I highly recommend Bay State Bath to anyone looking to transform their bathroom. They will not be disappointed! 

~ Debbie V

⭐⭐⭐⭐⭐ - 5 Stars

We did business with Bay State Bath after we interviewed Five other companies. They all came up short except for Bay State Bath! We were very impressed with Bay State Bath and hope to continue to have great success with our new bathroom. We were so impressed on how beautiful our new shower came out! We think it is unbelievably luxurious looking and will always highly recommend Bay State Bath! 

~ Allen M

⭐⭐⭐⭐⭐ - 5 Stars

Hard Working Guys Dedicated to their Craft!

"BayState Bath did a Very Nice job, hard working guys dedicated to their 

craft! I would highly recommend BayState Bath!"

George V

Boston, MA

⭐⭐⭐⭐⭐ - 5 Stars

10+++++ Very Professional Fantastic Job!

10+++++ Very Professional Fantastic Job! BayState Bath came in and just did it and did more than expected. Knowing that I had 3 people in desperate need of a walk-in shower all with severe medical problems - BayState Bath didn't take advantage of the situation by over charging.

And the fact you claimed 1-day and it certainly was ~ 8:00am to 3:00pm complete!! Very Impressed! Where all other companies were many months out - more money and they didn't have a 5 Star Rating.

BayState Bath went above and beyond to help us. I would and will strongly recommend BayState Bath to anyone!  Thank You Very Much!


Duxbury, MA

⭐⭐⭐⭐⭐ - 5 Stars

Excellent, Professional & Helpful

Angi List

I hired Bay State Bath to take out my old bathtub and shower and replace it with a new walk-in shower. 

Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now.  From the beginning, everyone I dealt with were friendly, helpful and professional. 

Jim, the BayState Bath design consultant, helped us decide on what we wanted and how we were going to get it accomplished.  

The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. 

Bay State Bath accommodated us at every tum. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also  get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!

~ Steve L. 

Coventry, RI 

⭐⭐⭐⭐⭐ - 5 Stars

 Robert H. Waltham, MA

Super friendly and great to work with. Project went smoothly and was trouble free for me. And I love the results, after 20 years putting up with my 1960â s bathroom I finally have the modern bathroom Iâ ve been dreaming of.

⭐⭐⭐⭐⭐ - 5 Stars

 Kevin M. Hopedale, MA

Very Professional and attention to detail. Installation crew were very courteous and good at what they do. Quality Installation If you are looking to replace your tub or shower, I highly recommend Bay State Luxury Bath

⭐⭐⭐⭐⭐ - 5 Stars

Steven R. Bridgewater, MA

They did a very nice and efficient job. Communication was good. The price was significantly higher than hiring a contractor though.

⭐⭐⭐⭐⭐ - 5 Stars

Barney S. Hingham, MA

I was very pleased with Luxury Bath in Pembroke. Amazing customer service, fast and accurate and in one day as advertised. They were clean, skilled, punctual, and kept me informed of dates and everything else. Also they were cheaper than other companies. Since they specialize in this, they know how to do the plumbing, carpentry, and tile work, so there is no waste of time finding all the different contractors. Super pleased with the finished product and the company! Jennifer Bylo is great too, and personally was involved to make sure everything went smoothly! Five stars without hesitation! Thank you!

⭐⭐⭐⭐⭐ - 5 Stars

BayState Bath Quality is Very Good

Jen has done 2 bathrooms for me in the last 7 years. 

The first time the bathtub was removed and a new bathtub with shower was installed. Walls and ceiling done inside the unit. Excellent work. Professional. Bathroom is still almost as new today.

In the fall of 2020 I wanted the master bathroom converted to a shower only with a corner piece to fit if necessary. Again great job. 

But over time I noticed there was standing water on the shower floor even after 24 hours. 

After I called one of the installers came to assess. 

Concluded that the shower floor piece was not angled correctly which was a defect from the factory. 

Under warranty Jen was able to replace the floor and the installer was able to remove and install the new piece without having to rip it all out. Very grateful for this. 

My husband and I are older and were concerned about slipping and falling in the standing water. BayState Bath stands behind their product and the quality is very good.

~ Kathy

⭐⭐⭐⭐⭐ - 5 Stars

 I am Absolutely Satisfied!

"I received a bath to shower conversion from Bay State Bath, and I am absolutely satisfied! The walk in shower is beautiful! The installers did an amazing job.They were very courteous and cleaned up the work area perfectly. Farah Bylo was …More

 ~ Ralph D 

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

"Our experience with Bay State Luxury Bath has been simply terrific!!!  From scheduling the initial consult, to working with Pat (Sales Rep) to find what best suited our needs, to the installation date being spot on and to the …More

~ Ray C 

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Professionalism, Responsiveness

"I decided to use this company after seeing the work they performed for my sister on the Cape.  Timeliness is an important factor for me, as my daughter works from home, and we were able to schedule around this installation. The gentlemen …More

~ Annette B 

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Quality, Value

"We needed our shower done ASAP for my wife to come home from hospital. By choosing materials in stock it was done almost instantly and in one day. Thanks Bay State Luxury Bath.

~ Walter C

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

"I had my bath and walls replaced.  Harold and Magno did the job. They were excellent! They showed up on time, were very professional and did excellent work in completing the job.  They prepped the area, and cleaned up after they were done. …More

~ Kathy M 

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Professionalism, Punctuality, Quality

"I knew I made the right decision when I went with a woman owned business.  Jen Bylo, the owner, was on top of everything and responsive throughout the whole process.   Barbara Allard spent a lot of time hammering out the details.  The staff …More

~ Christine D 

⭐⭐⭐⭐⭐ - 5 Stars

Positive: Professionalism, Punctuality, Quality, Responsiveness

"I love the shower stall that they put in for me.  The seat came in great for my knee surgery, as welll and the hand rails.  Very professional.

Services: Remodeling, Installation

~ Faith P 

⭐⭐⭐⭐⭐ - 5 Stars 

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

We are more than happy with our new shower!!  

We can’t believe the transformation and yes in “just one day” !!

Harold and Norman were just awesome.  It was obvious that they were professionals at their craft.  We do have one question but I will call tomorrow with it.  Looking forward to our first showers in the morning!!


~ Beth M - Shrewsbury MA



Could not be any happier... They are truly the best in every aspect.. From meeting with the salesperson, meeting with the men who worked so hard to get things done correctly and on time( and seeing the finished product took a large burden off my shoulders. I recommend them to everyone! 

~ Suzanne - Rutland MA

Philip Clough - Mansfield, MA


"From the first time we met Mike, our sales contact, through the final steps of installation all things went very smooth and professional. Mike was great throughout the process, showing us our options and helping getting our shower installed. The staff that called to schedule our installation was polite and welcoming. The staff that came in to do the installation were very professional, they ensure the house kept clean, and asked all good questions as the installation went on. We had this installation done during COVID and all appropriate steps were taken to ensure all were safe. We had a small hiccup with the shower head but was handled with professional care, Mike and Jennifer handled our concern quickly and to our complete satisfaction. I would highly recommend Bay State Bath. We love our new shower."

Joan Carty - Pembroke, MA


"We are very satisfied with our new tub surround, tub liner & glass doors. The installer and plumber did excellent work and really cleaned everything before they left. The sales rep, installer and plumber were very professional and personable. All are assets to Bay State Bath.""

Roy & Linda Miles, Framingham, MA


"Great team of people!"

Peter Best, Brockton MA


"Thank you very much for a job well-done. This is a lot of work for one person, especially for all the angles you had to do. You were very pleasant and comfortable to work with. Thank you again!"

Jeanne Grodon-Lutz - Shrewsbury, MA


"I contacted Bay State Bath to install a tub, surround, vanity, toilet and floor in 3 days. The installation went smoothly due to the professionalism of the workmen. They were courteous to me and respectful to the house and neighborhood. I found that input from Kris Spofford on color/product combinations was very helpful. I appreciated my shopping list for Home Depot too. Thank you Bay State Bath crew for doing such a great job. I would recommend the Bay State Bath experience to anyone."

Arlene Sugarman - Framingham, MA


"Very satisfied with Bobby as well as Dan, and the other Bay State Bath workers. The employees of Bay State Bath are top notch."

Susan Ridge - Dorchester, MA


"I am extremely impressed with Bay State Bath and highly recommend them. They completed the job in one day. I was amazed with the amount of work they did and how fast they were. They moved like ninjas, taking the tub and all the ceramic tiles and plumbing out. They continued cleaning up as they worked to install the new tub, plumbing and wall surround. At first I felt they were a bit pricy, but when I saw the finished product it was well worth it!"

Susan Plasse - Webster, MA

⭐⭐⭐⭐⭐ "My experience for start to finish with Bay State Bath was nothing but wonderful. Everyone working for Bay State Bath was knowledgeable and informative and all questions were answered. Work was done very well. Clean, beautiful end product. Thank you!"

Jodi Doyle - Winchester, MA


"Both the installer and the plumber were very prompt, very professional and tidy. They did a super job! I'm very pleased with the end result and I do have to say that my bathroom was challenging to complete. I live in an old house with uneven floors, ceilings and things are not level. So needless to say, Bob had to come up with solutions that would work, taking into consideration the pre-existing conditions of the house. Overall, I love it and would recommend in a minute!"

Robert and Susan Suwolitch - Framingham, MA


"It was a pleasure meeting with the Bay State Bath team. It is always nice to find people who handle themselves professionally. I was particularly impressed with Paul the plumber from the time he arrived until he left, he never stopped working. You should be very proud knowing that the people you hired have such great work ethic."

Brendy and Steve Walter - Leominster, MA


"We are so pleased with our new shower, that I tell and show everyone! It is so easy to clean, the color keeps the bathroom bright. I love the accessibility I have to get in and out without help. The staff, from salesperson, the contractor, plumber, and women in the office were so easy to talk to, and none of them were pushy! We would recommend Bay State Bath and all their staff to everyone. We are very impressed and overwhelmingly pleased! Thank you."

Gail McNeil - Framingham, MA


"All staff involved were very professional and courteous. I am very pleased with the experience."

Rosalie and Wayne Stec - Brockton, MA


"They are the best service people I have ever worked with. They were very friendly while being professional. They did the job in a short amount of time. They even cleaned up after themselves and were careful of their drop cloths. Thank you very much."

Dennis and Rosemary Flynn - North Grafton, MA


"We are more than pleased with Bay State Bath. Their sales person was wonderful in explaining all aspects of the contract. No high-pressure! The bathroom is magnificent! Installation was more than professional. Jack was our installer and a great guy. He explained every step of the process. I would ask for him again."

Yanina & Alexandra Sapozhnikora - Swampscott, MA


"We love our new shower. It looks awesome and is very convenient. Kevin's team are exceptional professionals and they also did a very good job with cleaning afterwards. Separate big thanks from the bottom of my heart to Anna and Janine for helping me over the phone. I will be happy to recommend Bay State Bath to anyone."

Carol and Wesley Adams - Dudley, MA


"I am extremely pleased with the Bay State Bath experience. Jeff was professional and pleasant. The work was completed smoothly and efficiently. I would recommend Bay State Bath to anyone wishing a quick, stylish remodel of their bathroom."

Peter and Debbie McGinn - Lynn, MA


"We are very happy with our one day bathroom installation. Both installers were very friendly, informative, and worked very hard throughout the day. "

Brenda and Jimmy Navaroli - Peabody, MA


"At service and product, from sales to installation, I have nothing but positive things to say. Ed and Jack were great. Thanks to Ed for being so knowledgeable. Thanks to Jack for being efficient and professional. What a a quick and clean job! Also, everyone on the phone has been wonderful. We love the tub and surround and so does everyone who has seen it."

Anna Maria and Sam Terrazzino - Needham, MA


"We are very pleased with the tub to shower conversion. The service we received exceeded our expectations from the customer services representatives over the phone to the installers. Ann, Jeannine and Marie were able to address any issues we had and Bob and the crew carried them out expeditiously. They did a fabulous job transforming our bathroom and demonstrated the utmost professionalism with superior workmanship. Thank you for making this transformation an easy process!"

Ray and Christin Chouinard - Beverly, MA


"Kris, our salesman, and Jeff the installer both did a fantastic job. They explained everything in detail- very professional. Bath came out great, and Jeff was super clean. I am in the real estate business and I will certainly speak highly of Bay State Bath. Thanks!"

Jerry and Pam D. - Pembroke, MA


"The men were prompt, courteous and professional. The problems were fixed quickly. The man who did the floor, Jeff, and the master plumber were awesome. The price we were quoted in January was exactly what we paid. We are very happy with our bathroom. I love it. Thank you."

Rose Sherer - Worcester, MA


"I am very happy with the Bay State Bath product. It gives the bathroom a very elegant look to it. I especially liked the fact that the workers are employed by Bay State Bath so they are very knowledgeable of the product and really cared about the workmanship they put into installing the product."

Daniel Felix - New Bedford, MA


"The installer was very professional and courteous. He left everything very clean when he finished. He is a plus for your company!"

Roger Audette - Swansea, MA


"Very efficient and courteous on all aspects. He was not slow on anything but kept on a steady pace, efficient, and he explained everything. Both myself and my wife were very satisfied."

Caroline Garcia - Marion, MA


"Would like to say from our consultation to the exact work the day it began, everything was very impressive. Everyone was kind and thoughtful. A beautiful job done, and the time it was done in was remarkable. Very satisfied and glad we had it done. Thank you very much for a job well done."

Alice Boyle - Hanover, MA


"We are very pleased with our 'new' bathroom. Jaime did a meticulous job, carefully measuring and taking great care to fit all the tub and wall components perfectly. This was a little bit of a challenge in our old house with out of plumb walls. Yet he gave it the time it required to get it right. Jaime was friendly, courteous and professional. Also, thanks to the plumber who took care of the behind the scenes part of the job."

George Baptiste - Raynham, MA


"Very satisfied with the finished product. The work crew was very polite and willing to answer questions. Workers all went to extremes to make sure everything was covered to prevent damage."

Dan Rosenplanter - South Weymouth, MA


"Chris and his crew did a great job installing the new bathroom. It turned out better that we had hoped!"

Richard and Joan Lavoie - Marlborough, MA


"Our plumber, Bob, was excellent. Very informative and explained everything to us. Our installer, Kevin, was also excellent. He was always on time, stayed very late and cleaned up well when done. He explained everything that he was doing and also made cleaning recommendations to us."

Maureen and Jim D'Entremont - Lynn, MA


"The two installers were very professional and polite in doing their jobs. They showed up on time and cleaned everything before they left. We hope to enjoy our new bathroom for our remaining years in the house, and hope it will be a major selling point for us when we decide to sell. Again, thanks for a job well done!"

Brett Kimball - Somerset, MA


"I am very pleased with the install of my new tub and shower surround. The installer was very professional and did a fantastic job. I have purchased an older house and dealt with many contractors for repairs. Some of which have cut corners on their own to put more money in their pocket. The installer, Jeff, from Bay State Bath cut no corners, pointing out problems that were not seen, then fixing them. The day he came to my home, it was exceptionally hot outside and we don't have AC. Jeff worked non-stop until the job was done. To say my new bathroom looks great would be an understatement. I still can't believe its the same bathroom. Thank you!!"

 Heidi and Michael Imbruno - Hopkinton, MA


"This is the 2nd time we have used Bay State Bath. From office staff to installers, the service is excellent! Installer Jameson was courteous, immaculate, and knowledgeable! 

Bay State Bath ~ Write a Customer Review - Click Here!

Bay State Bath 

By Jennifer Bylo

55B Corporate Park Drive

Pembroke MA 02359

Phone: 781~826~4141