Customer Testimonials
We cannot say enough about Bay State Bath, as they pretty much did everything right. We had work done in two bathrooms: a tub replacement in one and a tub removal/walk-in shower installation in the second. First and foremost, their communication is fantastic, something my wife and I both value very highly. The price was reasonable for what we had done, and we were given a wide range of options to choose from. Everyone involved with the actual work was professional, efficient, and they kept us informed about everything as the jobs progressed. They cleaned up their work areas completely, down to using a leaf blower to remove sawdust, etc. outside. The ads say they do their work "in just one day" - turns out they really mean it! We are so pleased with the final results, and wholeheartedly recommend Bay State Bath to anyone looking for a tub/shower replacement or any bathroom remodeling project.
We chose Bay State Bath for our tub-to-shower conversion project and could not have been happier! They provided excellent customer service from the initial consultation all the way through the end of the project. At our initial consultation and site visit, Jordan was professional and thorough. He provided several options for us and instilled in us great confidence about Bay State Bath. Once we signed the contract, Jen, Kirsten, and the entire Bay State Bath office team exhibited professional communication and provided continued updates on our project. On the install day, Ricardo arrived promptly and walked me through the plan for the day. He and his crew were absolutely amazing! The install was originally planned for 2 days, but they were able to line up the inspector to arrive mid-day for sign-off on the plumbing work. Because of this, they were able to stay a little longer and complete the entire project in 1 day!!! Our house is a 1925 modified cape that has had a plethora of modifications from previous owners. It's rare to find a corner that's legitimately 90-degrees. Additionally, the original bathroom had an old claw foot tub with a custom built apron around it. These aspects did not rattle or impact the install team's work. They removed the massive, hulking tub from the 2nd floor and traversed down the stairs and through the living room without making one mark on any of the walls or floor. The beautiful new shower makes our 7'x7' bathroom appear much larger. Thank you, Bay State Bath, for the amazing work and experience on this project. We would not hesitate to recommend Bay State Bath!
The whole experience from visiting the showroom to the installation was superb. The salesman Patrick Coughlin was informative and professional. The plumber Kevin was excellent. The installers were very hardworking and thorough. They did a wonderful job cleaning after the job was completed. The Ladies in the office were efficient and professional. Initially we wanted the shower for safety reasons but the beauty of the shower is an added bonus.We are thrilled with the outcome and it was completed in one day. Thank you for the epitome of customer service.
We had a jet tub/shower replaced with a walk-in shower. The end result is beautiful. The installers are extremely professional and the workmanship was top notch.
I am totally impressed with Bay State Bath. My project was a tub to shower conversion and the end result is amazing. And yes, it was done in just one day. It is very rare to find a company that "does what they say they are going to do" and Bay State Bath was perfect in delivering a quality product, on time and at a fair price. I will be using them again when I redo a guest bathroom. If you are looking for a company to do a bath remodel, look no further.
Bay State Bath was tremendous! They did a great job in one day completely replacing our bathtub, and doing all the plumbing work. They also replaced the shower walls. Everything came out perfectly and we are very happy. A 10/10 experience working with them!
We had a great experience with Bay State Bath, starting with the
salesman Pat, all the way to the installers Fabio & Cleibster who were very professional, knowledgeable, hardworking and just all around nice guys who certainly knew their job! We love how the new shower looks, what an amazing difference! We would definitely recommend Bay State Bath, Pembroke, Mass.
Very happy with our new Shower from Bay State Bath. Staff and crew are very professional. We would highly recommend the Company. The workmen ship was awesome, very cordial and cleaned up everything after the installation. Thank You so much Bay State Bay.
This is the place to go!! I can't recommend them enough. They did a full bathroom remodel for me, gutted right down to studs. I had tub and enclosure replaced, all drywall out and replaced and waynes coating all around put in they put in a new floor which looks great, new fan installed and ceiling patched and replastered. They also fixed a major plumbing issue with the toilet flange being rotted off and put a new one on directly to the cast iron pipe. no workaround there, did it properly!! they installed a new vanity and sink along with fixtures. I never thought I could find a place that would do the whole thing, schedule it all and coordinate all the contractors and do it smoothly and without any delays or issues but they did it!! very Impressive. Everyone from the sales to the contractors to the people in the office scheduling it all were fantastic. Can you tell i'm happy.
I am very pleased with the installation of our shower and vanity. AJ, our installer was not only thorough but extremely talented. He left no stone unturned. My wife and I are very happy.
After interviewing several companies, we chose Bay State to do a tub to shower conversion. They were awesome. Our salesperson was respectful, honest, no playing games with pricing, straightforward. The installers, Lucas, Sam and Victor were efficient, clean, clearly among the most hardworking, skilled workers we have ever had in our home. They began at 7:30 A.M. and were done at 6:30 p.m. We could not be happier with the choice we made to use Bay State and the job they did!
Everyone from the Design Consultant to the Installers was very helpful and professional. I felt like I was getting my money’s worth and no one was trying to nickel and dime me. Very Happy with the finished product. It’s like a brand new bathroom. Minimal disturbance to my household and cleanup was immaculate. Couldn’t be happier.
Bay State Kitchen and Bath did an outstanding job in our second floor bathroom. I was looking to replace the tub and wall surround that was shoddily done by a highly rated plumbing company ten years ago. Steve came out and discussed the scope of the project and made excellent suggestions that saved me money in the remodel. I ended up keeping the original tile floor, wainscoting, toilet and pedestal sink. I replaced the tub and tub surround and extended it to the ceiling.
The work was professionally done from start to finish. The two workers covered my hardwood floors and stairs. All construction debris was hauled out and the surround and tub look beautiful. I was concerned that there might be a gap between the new tub and the tile floor but I was pleasantly surprised.
I highly recommend this company and it’s staff if you are looking for an easy to maintain bathroom space that is reasonably priced and professionally installed.
Jen has done 2 bathrooms for me in the last 7 years. The first time the bathtub was removed and a new bathtub with shower was installed. Walls and ceiling done inside the unit. Excellent work. Professional. Bathroom is still almost as new today.
In the fall of 2020 I wanted the master bathroom converted to a shower only with a corner piece to fit if necessary. Again great job. But over time I noticed there was standing water on the shower floor even after 24 hours. After I called one of the installers came to assess. Concluded that the shower floor piece was not angled correctly which was a defect from the factory. Under warranty Jen was able to replace the floor and the installer was able to remove and install the new piece without having to rip it all out. Very grateful for this. My husband and I are older and were concerned about slipping and falling in the standing water. Bay State stands behind their product and the quality is very good.
Had a wonderful experience this morning with Big Ed. He explained everything to us and a showed us pictures of finished product, as we want to change from bathtub to shower. Ed was patient with all my questions and very professional in his demeanor. When we had more in depth questions, as my husband calls me Nervous Nellie, he did not hesitate to call Jen. They both were kind and informative, and I can't wait until we get our new bathroom! Thank you Bay State Bath!
We had a 1950's era "bomb shelter" tile bathroom that had seen better days. The tub/shower area had suffered from age, moisture and a much older window replacement. Their consultant came out and after surveying and measuring the job, gave us several options and never pushed anything over and above what our budget allowed. He addressed all our concerns and his "guesstimate" came in very close to the actual cost. One might think that was the target all along, but we preferred to think "this man knows his stuff!". After the slight unavoidable delays, common in todays economy, the job was scheduled, the team arrived within the quoted time frame and worked tirelessly until the job was done. No lunch break, no 'coffee break'...they just pushed through until the job was complete. "Just one Day" is more than a slogan. Everything was clean and shiny before they left. Incredible! I absolutely recommend them based on our experience. Thanks to Jen and her entire team. They were professional and attentive to our 'rather small' project. We are extremely happy with the results!!!
Great crew, showed up on time. Careful of property and worked all day to finish tube and shower install. They will be back for rest of remodel but have been very impressed with the crew. We are having a total remodel done. Shower, tub, vanity, flooring, toilet. Lights etc.
I received a bath to shower conversion from Bay State Bath, and I am absolutely satisfied! The walk in shower is beautiful! The installers did an amazing job.They were very courteous and cleaned up the work area perfectly. Farah Bylo was great. She made sure that I was satisfied with the work and addressed any concerns that I had. I highly recommend Bay State Bath for your Bathroom projects. I highly recommend them for their attention to detail and superior customer service. A special thanks to Jennifer Bylo for her courtesy and professionalism.
Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!
We scheduled an initial consultation with Bay State Bath regarding tub to shower conversion. Not only did Jesse Boisvert, the design consultant sent to our home arrive exactly at the precise time quoted (BIG PLUS!) we were extremely impressed with Jesse's friendly personality, knowledge of products and non-pressure sales technique. If he is any indication of the type of personnel working for this company, we are sure we made the right decision to hire Bay State Bath for this project. So if you're looking for bathroom renovations, this company is definitely worth calling!
Our experience with Bay State Luxury Bath has been simply terrific!!! From scheduling the initial consult, to working with Pat (Sales Rep) to find what best suited our needs, to the installation date being spot on and to the professionalism and skill of the installation crew (Ricardo, Fabio, Ziel) The walk in shower is beautiful and is exactly as promised during the sales consult. Already looking forward to working with Bay State Luxury Bath to finish the rest our bathroom. Thank you - Highly recommended!
I can't say enough about my amazing experience with Bay State Bath. I did a tub to shower conversion in August, 2022 and from the get go everyone was amazing, RJ my salesperson came to my home and did an amazing presentation. He was informative, professional, and even tolerated my 4 month old Golden Retriever who wanted to play with him the entire time!
George came out to install my shower window the day before installation and he was fantastic. Haroldo and his helper came out the next day and completely transformed my hideous, old tub to a beautiful new shower. I had to order 2 more shelves for the shower (my mistake) and when I called Bay State, Farah got me in touch with RJ immediately and within 5 days Charlie came out and installed my 2 new shelves. I could write a book on how great an experience I had with Bay State Bath. I also want to mention Sarah who was my original point of contact as well as Claude who is Haroldo's supervisor who made sure I was completely satisfied with the installation. I can't believe I have such a beautiful shower in my home. I never, ever thought it would be possible. Thank you so much to EVERYONE at Bay State Bath. I feel like I'm dreaming every time I look in my bathroom. If you are thinking of remodeling, look no further than Bay State Bath.
We needed repair to our 2 year old shower door-handle was loose and strip along bottom of door came off partially. After several cancelled and rescheduled appointments, today George came. He was extremely professional and efficient. Had repair done in less than a half hour and couldn’t have been more pleasant to deal with. We give him high marks for his service. Thank you for sending this gem to us.
I decided to use this company after seeing the work they performed for my sister on the Cape. Timeliness is an important factor for me, as my daughter works from home, and we were able to schedule around this installation. The gentlemen arrived promptly, and as advertised, were able to complete my bathtub remodel in a day! The work area was left clean and I am a happy lady!
I knew I made the right decision when I went with a woman owned business. Jen Bylo, the owner, was on top of everything and responsive throughout the whole process. Barbara Allard spent a lot of time hammering out the details. The staff there couldn’t be nicer to deal with - Farrah, Sarah, Kristen, Angelica and Bridgette to name a few. And the workers who came out, (Ricardo and his crew), did a beautiful job and left the place spotless. Great company. Thank you so much to everyone at Bay State Luxury Bath!
We had an excellent experience with Bay State Bath. Corey was so professional, he does amazing work. We had tub converted to walk in shower. It came out amazing, absolutely love it!!! Highly recommend Bay State Bath for bathroom remodel.
We needed to have our bathtub converted to a walk-in shower, and contacted many different companies for quotes. We wanted a quality job that would last for many years, and eliminated the cheap quickie companies that didn't have good reviews. Focusing on quality, Bay State Luxury bath by far offered the greatest value when comparing them to the other five companies we contacted. They definitely did not disappoint. They were very professional, and went the extra steps to insure the job was done correctly. We appreciated not only the fabulous shower they installed to our exact specifications, we also loved how quickly they were able to do it. Thank you Bay State Luxury Bath!
Corey and Kevin were meticulous and cleaned up after the installation. They did a superb job, and the new shower is excellent. We were very pleased with this company and its workers. I also want to thank the office help for being so courteous and understanding.
I just had my bath transformed to a shower and "I tell ya" ...Fernando and Jernato were awesome!!! They did a meticulous job while being polite, curtious and friendly! I am so pleased with this install and look forward to many, many years of showering in my new bath area! I highly reccomend this team to do yours too!!! Thank you guys!
Just had 2 bathroom tub replacements completed. The installers were great professionals and they perform their services well. Would like to suggest when the project is being scoped out to perform a more detailed scope of all of the piping also so the proposal is as accurate as possible to avoid modifications and change orders.
We had a shower replacement done by Reinaldo and Lima from Bay State Luxury Bath today. It was a pleasure doing business with this company! From our salesperson Ed Hartnett to the office staff who called and confirmed all the details as well as scheduling our job more than a week early, we have been pleasantly surprised at the great job. Even their financing program was relatively painless. They are not inexpensive, but as with most things in life, you get what you pay for. We look forward to enjoying our new shower for many years. Thank you for the great experience. We can’t recommend this company too highly. The guys were here from 8:30am to 6:30 pm with no breaks! Great job!
I had my bath and walls replaced. Harold and Magno did the job. They were excellent! They showed up on time, were very professional and did excellent work in completing the job. They prepped the area, and cleaned up after they were done. I would highly recommend Harold and Magno, and would be happy to have them do additional work in my home
From our initial meeting with the design consultant, Mike Ducie to the finished projects everything went seamlessly. We are VERY pleased with the results of our upstairs tub/shower remodel and our downstairs shower remodel. Each project only took one day and Mike and Kevin - the installers were fantastic. Very professional and efficient and they left our home cleaner then when they came. We had a wonderful experience and highly recommend Bay State Luxury Bath.
We were very pleased with our bathroom remodeling by Bay State Luxury Bath. There were two delays in the start of the project. The first was one month delay because of a delay in shipping everything needed for the job, but in this era of COVID that has been a problem in every industry. The second delay was only 24 hours, caused by another project running long. Elcio, the man in charge of the installation, was very polite and professional, and he kept us fully informed every step of the way. Because of a unique plumbing situation, the work took two days instead of one, but we didn't care once we saw the finished product. The entire crew worked long and hard to get everything just right, and we are thrilled with the results.
We absolutely love our new bathroom, it looks beautiful and it is so easy to keep clean. We had enjoyed it for 2 years when a problem developed with the liner. Bay State Luxury bath and the owner Jen stood by their product 100% and replaced the tub . Jen was great and our new tub looks fabulous! So we highly recommend them for your re-model needs. Thanks Jen and your team.
10+++++ Very Professional Fantastic Job BayState Bath came in and just did it and did more than expected. Knowing that I had 3 people in desperate need of a walk-in shower all with severe medical problems - BayState Bath didn't take advantage of the situation by over charging.
And the fact you claimed 1-day and it certainly was ~ 8:00am to 3:00pm complete!! Very Impressed! Where all other companies were many months out - more money and they didn't have a 5 Star Rating.
BayState Bath went above and beyond to help us. I would and will strongly recommend BayState Bath to anyone! Thank You Very Much!
My husband Gary and I are pleased to recommend Bay State Bath. Jesse, our (no-pressure) salesman, was here promptly after an inquiry into the company. Two days later, BayState Bath our old tub was transformed into a beautiful and safe walk-in shower. And at a price that was significantly more reasonable then the competition. Any little problems were handled immediately (day or night!) by Jen, the owner. And our installer Claude was both skillful and thoughtful. He and his team cleaned up the job site inside and out beautifully (despite the pouring rain). A great job, done by everyone involved at BayState Bath. Thank you.
The installers, Kevin and Mike, showed up on time and explained the installation procedure...then immediately got to work...removed the old fiberglass shower and installed a beautiful new surround system . The entire install took about 7 hours and the workmanship is second to none. Amazing bathroom renewal!!!!
From our 1st call to have a salesperson come to our home all the way until the installers left, we were so impressed. Our salesman, Mike, was personable, and was knowledgeable about the product and was able to answer our questions and understand our needs. Joanne was our contact in the office, and she was professional and sweet. A little blip with our install date was handled well and the install day was perfect. Our installers, Roger and Leo, were friendly, neat, and efficient. Roger was engaged with us through the day, making suggestions, and asking for our input. The came, they prepared and they left after cleaning up the area. All in all a smooth and efficient job well done.
In the fall of 2017 my husband and I made the decision to not only remodel our bathroom, but to also expand it to accommodate a washer and dryer. After meeting with three contractors we chose to go with Baystate Kitchen and Bath. Our decision was based on Jennifer's presentation with accompanying samples of the materials to be used and Bill's knowledge of and background in construction. An added bonus was their quote was in line with the others without us having to go out to select the products needed to complete our bathroom. The products they use are of excellent quality and the cabins are beautifully detailed.
My goal was to have a functional bathroom completed by Christmas----a very busy time in our household. Bill and Jennifer work beautifully as a team, and did everything to meet our deadline. They made themselves available to oversee construction, to answer our many questions, and to correlate deliveries and scheduling work crews. Their workers are extremely competent and worked hard to complete their section of the construction. Needless to say our beautiful and completely functional bathroom was completed by the holidays.
I highly recommend Bay State Kitchen and Bath for any bathroom renovation you could possibly need.
Last week we had a tub conversion done by this company. The crew did an outstanding job, were very professional and friendly. Great job with clean up as well. I would certainly recommend to others!
I decided to renovate my bathroom by pulling out tub and replacing it with shower. I sought out recommendations and while talking to the staff at Home Depot I was referred to Bay State Bath and contacted by Steve. Steve came to my house and after listening to me Steve presented an attractive solution. The installation staff was very dedicated to doing a great job and i am very happy with the results. I highly recommend Bay State Bath and I also recommend anyone wanting to renovate their bathroom to consider “taking out the tub".
My wife and I have lived in our condominium since 1996. The upstairs bathroom has remained unchanged since our move-in. Using the shower feature in the bathroom has become more of a challenge over the years because it requires stepping over the wall of a tub to enter. Converting the tub/shower into just a shower stall with a 3 inch threshold seemed to be a safe way to solve the safety issue. Bay State Luxury Bath came out, showed us what the bathroom would look like and promised that they could complete the job within a day. That sold us. Their price was less than a competitor who had presented an offer, plus the completion time was much quicker. On the day the "make-over" was to take place, the two workers showed up and got right to it with minimal disruption of water use. It was obvious that these two men had done this many times before. They took out the old tub, did what they needed to do to the walls, the plumbing, the floor of the stall, and stayed until they had completed their work. The finished product was amazing. A few days later, an electrician came out to change out the lighting, and a plumber came to install a new faucet for the sink. The transformation was remarkable! During the whole process, Jen and Maryellen Rollins kept things on track from the office, and were an absolute delight to work with. They made sure that we were satisfied with the project every step of the way. If someone was looking to do a makeover of their bathroom, we would highly recommend Bay State Luxury Bath. They are top notch. THANK YOU!!!
I live in a home that was built in 1941. The bathroom had been renovated through the years, and there was evidence of pink polka-dotted wallpaper, old caulking that was cracked, and a very stained bathtub. I called Bayside Bath to get a quote. The salesperson showed us options, measured our bathroom, and quoted us before he left. He did not pressure us, and listened to our needs. We accepted the quote, and work was scheduled within weeks, even though we were in the midst of a pandemic.
Our job plan was to replace the tub, shower surround, fix a flooring issue and add wainscoting to the walls. They did all of the work in two days. The crew came on time, were masked and very polite. They worked all day taking out the old materials and bringing in the new. I was impressed that the crew laid down fabric through our home (to keep it clean as they were walking through) and completely cleaned up each day before they left.
I chose this company after seeing CEO, Jennifer Bylo in a commercial. I connected with her because I believed that she really cared about the quality of work and providing customer service. I was not disappointed. I would recommend Bayside Baths to anyone seeking a bathroom upgrade.
We love our new walk-in shower enclosure - it is SO much nicer than our old tub and makes our bathroom feel like a fancy spa! We really appreciated Jennifer Bylo's attention to detail when she personally got involved and made some design tweaks to our new sliding glass doors which dramatically improved their look and functionality in our space. She was also VERY responsive in swiftly dealing with hiccups that occurred during our install - and having friendly and professional members of her team come back in the following days to deal with them. Our old house presented some layout challenges for the install crew, which made the job take longer than anyone expected. We're very glad we had the new enclosure go all the way up the walls and across the ceiling - not only is the look a bit more sleek, cleaning is so much easier and the (existing) ventilation seems much improved. Would we work with Jennifer and her team again? Yes.
I must say I am completely satisfied. The work was just top shelf and it came out absolutely beautiful. The installers were just real pros, incredibly neat, thorough, and just very polite. Customer service second to none, a real pleasure to work with I couldn't be happier. I would work with them anytime. If you are thinking at all about a bath re-model, I would highly recommend you taking a look at Bay State Bath.
I was very pleased with Luxury Bath in Pembroke. They actually did everything from demolition to plumbing and cutting wood, tile, and installed in one day, as promised. They worked hard and fast, and everything came out looking beautiful in the end.
The owner, Jennifer Bylo, is very nice and makes sure to address any questions or concerns. I couldn't have asked for a better group of people to work on this project! Very satisfied customer. I highly recommend them!
This was the most successful rehab I have ever experienced. The crew was every positive adjective you can use but especially professional, extremely courteous, and detail oriented. My new shower is more than my expectation, thank you !!!
I recently had Bay State Luxury Bath add a liner and walls in our bathroom. We had an old tile tub that was starting to show it's age and we have a baby on the way. They came out twice to the house and Jennifer made it work for us. I trusted them to do a great job and they did. It was done in a day and half. We had a slight issue with the draining after, but they came out immediately to clear the drain. Very happy with the result - feels like a whole new bathroom!
If you are considering replacing your tub and tile look no further. The craftmanship and quality is unmatched here. This is gorgeous and affordable! Made of acrylic with microban not fiberglass that yellows & leaks after awhile. We are in AWE at the beauty. We've been waiting for a long time for better to come available and this is it!!!!! Gorgeous!!!! Good Housekeeping Mag is where I 1st saw it. Had the Good Housekeeping label right on the Bath Planet AD...which this Company handles. Thank you Jen.
I love my new walk-in shower! My experience with Bay State Luxury Bath has been top notch. Can't wait for them to update the rest of the bathroom! I highly recommend them.
We had Baystate Luxury Bath remodel all three of our bathrooms during this past year. One involved a conversion from tub to a walk in shower, and one was a complete remodel including floor, tub, vanity, sink and light fixtures. We were very pleased with the speed of the process (just one day for the tub/shower and one week for the complete bathroom remodel) and the quality of the product. Any concerns we had were addressed promptly and there were daily check-ins to make sure things were going smoothly. We would absolutely recommend Baystate Luxury Bath to others.
Bay State put in a new tub and surrounding acrylic walls for us. A local contractor had told us we’d probably need to do a complete bathroom remodel, but Bay State replaced the tub without any damage to our floor.
A salesperson came to our house and explained all the options - we were previously unfamiliar with the acrylic system, but opted for it because of the lower cost and prospect of easy cleaning/maintenance. We were shown samples of the walls and were able to pick a sort of “faux tile” one that we liked. It’s not as pretty as tile, but it does look nice. The tub itself is shiny and looks like it could be porcelain, although the feel is very different. Picking out the fixtures was a bit challenging, since we didn’t see anything in person, but in the end we are happy with what we got. We were also sold on the idea of having the job completed in one day (which it mostly was, although the installer did come back the following day to do a few finishing touches). As others have said, the folks in the company are very pleasant and helpful. If you are interested in the acrylic option, you might want to find a way to see a finished job or a showroom. We took a chance and are happy.
Installers worked very well as a team, were professional and courteous. Did a nice job cleaning up after the install. New shower stall is awesome, looks great in the room and well worth the money.
My husband and I are so very happy with our tub to shower conversion. The " guys" were so helpful as they worked. Giving us the time to decide where the seat, grab bars, and shelf should be. Jennifer's visit to see the wonderful result convinced us that we made the right choice. Bonus is the feeling of space our smaller bathroom has because of the light given by using clear glass doors.
We rate Bay State Bath 5+. They replaced our tub with an ADA approved shower in a day , within a week of estimate. The staff from office, Sales to servicemen were pleasant, knowledgeable, responsive.
We needed our shower done ASAP for my wife to come home from hospital. By choosing materials in stock it was done almost instantly and in one day. Thanks Bay State Luxury Bath.
Peg and I hired Bay State Luxury Bath, BSLB, after getting four quotes from very qualified contractors. We gave them one of their toughest bathroom remodel jobs: a total gut job in an 1854 fire damaged structure in Cambridge. So they needed to call on all the trades and all their talents to make this work.
There were two main things critical to us hiring anyone. First we needed to feel confident they could handle the job in a timely manner. Second we needed to be confident they would stick to their quoted price. BSLB did both. We are very, very happy.
They supplied all products except the medicine cabinet. This suited us fine and their product has exceeded our hopes for quality. Everyone they sent to our home has been very professional and gave us excellent quality work. Communication with Jennifer Bylo and other key persons was great. What more could we ask for? Well, as is with any job, we would have liked it done quicker. We are happy to recommend Bay State Luxury Bath to you.
I used this company as a one-stop shop to renovate an entire bathroom in a house I am rehabilitating for myself after I bought it through foreclosure. When I couldn't get a wall board contractor to replace a wall (torn down to find a plumbing leak) on time for Bay State Re-Bath to start, they offered to do the extra work for a simple time and materials charge. Bay State's work was done on schedule. When I found a tiny plumbing leak after they were done, they sent someone immediately to fix it at no extra charge. The work involved replacing a bathtub with a shower, floor tile, new toilet and vanity, and wainscoting on the wall. I am thoroughly satisfied with the work.
I hired them for a bathroom remodel, and prior to them starting the job, my home caught on fire and was destroyed inside. Jennifer (the President of the company), was amazing and refunded my deposit money after hearing of my tragedy. Bay State Luxury Bath is a company with integrity as well as having employees who actually care about their customers. I would HIGHLY recommend this company!
Just completed a full bath remodel with Bay State Re-Bath. Very satisfied.
Re-bath used top quality products, provided excellent advice on finishes,and the installers were skilled and personable. Great result in a short period of time. Would definitely use them again.
I am extremely impressed with Bay State Luxury Bath and highly recommend them. They completed the job in one day. I was amazed with the amount of work they did and how fast they were. They moved like ninjas, taking the tub and all the ceramic tiles and plumbing out. They continued cleaning up as they worked to install the new tub, plumbing and wall surround. At first I felt they were a bit pricy, but when I saw the finished product it was well worth it!
I love the shower stall that they put in for me. The seat came in great for my knee surgery, as welll and the hand rails. Very professional.
I had Bay State Luxury Bath installer: John Parker install our vanity, floor and wainscoting, painted in the bathroom and installed new lights, mirror and floating shelves. Came out beautiful.
I love the way my bathroom looks. Installers were extremely professional and did an excellent job. Any issue that I had was resolved very quickly with no hesitation on their part. Would definitely recommend them.
I am so pleased with my new walk in shower that State Luxury Bath put in for me. The staff and owner, Jen, were so helpful and competent. I have received many compliments on my new walk in shower. I would highly recommend this company.
I needed to update my bathroom. Steve and Jennifer were so helpful on the phone helping me to pick out the wall and flooring that I needed. They scheduled the work to be done quickly and the guys that did the work were fun to work with, professional and gave me the bathroom I wanted. Couldn't be happier with the results.
Walk-In shower looks great. Quality product and service from office to installers. Job was done earlier than original estimate.
We had a bathtub to walk in shower ins installed. we were very pleased with all communications with the company and all employees and all workmanship.
The team is very responsive, while it was a bit more money, the product is great, the job is finished and I am completely satisfied.
I had a new tub and wall surround installed. Very good quality and very professional group. I would recommend Luxury Bath.
I had the pleasure of meeting Ed Hartnett on a recent consultation. He was very courteous and knowledgable. He is a major asset to the Bay State Luxury Bath team!
Full Bathroom remodel done in a week and we couldn't be happier - they were great communicators and stayed on schedule despite working through our difficult floor. Came out great, thank you!
Amazing company to work with from beginning to end. Great designer, office staff and installation crew.
I was informed daily of what was done and when the workers would return. They truly created the bathroom that I had hoped for.
Love our beautiful new shower! Great customer service, installers were wonderful and we’re so happy with the end result.
Removed old tub and replaced with shower. Mike and Kevin were very courteous and professional and did a fantastic job.
Love them! Angelica has the best customer service she listened to everything i needed and set me up accordingly.
I found this company and especially their installers professional and top notch.
Shower rooming installation. Absolutely worth the money!
The knowledge, professionalism and friendliness of the staff is top-notch. I would highly recommend to anyone looking to remodel a bathroom.
Very happy with the installers and final product of our new walk in shower.
Great knowledgable staff.