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A family photo of the Bylo family in front of trees.


Who’s Behind The Top Bathroom Remodeling
Company In Southern New Hampshire?

Meet The Bylo Family: Combining Local
Roots With Real Accountability

Bay State Bath isn’t your typical bathroom remodeling company in Southern New Hampshire. With over 20 years in this community, the Bylo family knows what homeowners really want – honest work, reliable crews, and results that last.

Many companies talk about quality and accountability, but few actually deliver on that promise.

This holiday season, the spirit of family is everywhere.

From decorating homes to gathering around the dinner table, it’s a time to celebrate traditions and the people who make your house a home. For the Bylos, that sense of family isn’t limited to major holidays – it’s built into the way they run their business all year long.

Local ownership means hands-on attention, personal accountability, and a team that treats every customer like an extended family member. That includes the small details that make a remodeled bathroom feel like it belongs on a holiday postcard.



From Nursing To Bathroom Remodeling:
Jennifer’s Big, Bold, Business Move

Jennifer Bylo, co-founder of Bay State Bath, started her career as a registered nurse. Nursing demands compassion, precision, grit, and calm under pressure – and Jennifer brought all of that into the world of bathroom remodeling.

Why the switch? Jennifer loves helping people, and realized she could make an even bigger impact in a different way.

Bathroom remodeling isn’t just about tubs and tiles. It’s about safety, comfort, mobility, and creating spaces people genuinely enjoy. Jennifer quickly discovered that her nursing skills were perfect for transforming homes.

From bathing spaces for young children to safe, accessible, and stylish bathrooms for seniors, her goal is to provide a part of your home that adds new value and quality of life.

Her background remains a cornerstone of Bay State Bath with the company’s mission – contracting with care – coming straight from Jennifer’s desire to help people.


Local Ownership Makes The Difference

Before starting Bay State Bath, Jennifer worked for Re-Bath and saw the gap firsthand – large corporations often struggle with consistency, communication, and accountability.

Local and woman-owned ownership, on the other hand, offers:

  • A reputation on the line every day
  • A person’s stake in every job
  • Immediate problem-solving
  • Hands-on oversight

That experience laid the foundation for Bay State Bath. By staying local and family-owned, the Bylos ensure a level of care and quality no franchise can match. Two decades later, it’s still true.


A Family Business That Feels Like Family

Today, Bay State Bath employs around 60 people – big enough to handle projects and small enough to keep that family vibe. The Bylo family stays involved in every possible way.

Before officially joining the team, the Bylo children absorbed critical life skills – ethics, customer care, problem-solving, responsibility, and service. Watching the family in action taught lessons most people don’t learn until adulthood.

In addition to Jennifer, several members of the Bylo family continue to hold key roles in the organization, maintaining the family feel for employees and customers.


Kirsten – Head of Operations, Master of Ceremonies

Kirsten keeps jobs moving smoothly, teams aligned, and customers informed. She’s the behind-the-scenes orchestrator who keeps everything humming.


Bridget – Human Resources

Bridget protects the company culture and ensures the right people join the team. She makes sure Bay State Bath stays a place people love to work.


Baby Richie – Chief Consultant

Every great family business has a mascot. Baby Richie is the team’s morale booster and customer favorite – proving that even small smiles can make a significant impact.

When you come to Bay State Bath for your bathroom remodel, you’ll get a personalized touch from a family that cares. Whether you want a new tub, shower, or tub-to-shower conversion, we put your family’s comfort first.


Community First, Always

The Bylos’ philosophy is simple – do right by your neighbors. As a family that lives here, works here, and continues to raise a family here, supporting our community is of the utmost importance.

Being part of the community drives our work. We don’t just remodel bathrooms – we seek to improve lives. After all, we see our customers at the grocery store, school events, and the park.

That closeness pushes us to deliver a deeper level of care.

But how do our local roots translate to better service and results? Our community focus guarantees:

  • Support – even years down the road
  • A customer-first mentality
  • Family-like treatment
  • Quality you can trust

In a world where accountability often feels rare, the Bylo family proves it still exists.


Bay State Bath Embraces The Challenge

Every family business faces challenges, and Bay State Bath has seen its share. Market changes, industry shakeups, and growth hurdles have presented tests. But, led by the Bylos, the company has stayed true to its values of quality, honesty, and care.

Today, Bay State Bath is one of the area’s most trusted bathroom remodelers.

Not because we’re perfect, but because we’re present.

Because we care.

Because we’re accountable.

We’re your neighbors, fellow community members, and the family behind the area’s most trusted remodelers.

If you’re looking for a trusted Southern New Hampshire bathroom remodeling company that puts family and community above all else, look no further. Contact Bay State Bath today for your free consultation and see the difference local ownership makes.